Corporate Travel Management (CTM) has launched integrated airline health and safety data into its proprietary online booking tool Lightning, enabling customers globally to view carriers¡¯ Covid-19-related service features alongside flight search results at the time of booking.

According to CTM, its customer research shows access to health and safety insights, or reassurance data, will be key to the resumption of business travel activity as countries across Europe begin easing border restrictions and negotiate ¡°travel bubbles¡± between nations with similar risk profiles.

The airline data now integrated into Lightning is powered by ATPCO¡¯s Routehappy Rich Content and incorporates Reassurance Universal Product Attributes (UPAs) from more than 100 carriers, representing more than 70 per cent of global flight schedules. This includes a number of European carriers such as British Airways.

CTM said the data spans health and safety measures such as airport and cabin cleaning, health screening, food and beverage hygiene, passenger and crew wellbeing and flexible booking conditions.

Debbie Carling, CTM¡¯s UK/Europe CEO, said: ¡°CTM¡¯s customer survey data highlights the negative impact that not travelling is having on our customers¡¯ business performance. We have taken those insights and prioritised the speedy delivery of Covid-19-related airline features into our online booking technology to ensure our customers have access to the most up-to-date information that supports safety and increases traveller confidence at the time of booking, and therefore supports business recovery at the earliest opportunity.¡±