The Spotlight Series 2024:

Travel Management Companies


Published: 19 February 2024


In today's fast-paced business environment, travel management companies play a pivotal role in facilitating corporate travel but, at the same time, can be a source of frustration for buyers and their travellers alike. In this report we delve into the intricate dynamics of the TMC-client relationship, illuminating both the vital contributions and persistent frustrations inherent in this symbiotic partnership.


Plus ?a change#
Plus ?a change#

Contracts & servicing: The post-pandemic landscape offered corporates and TMCs the chance to reassess historic contract and servicing standards, but does it just remain &business as usual*?

Tainted love
Tainted love

Content fragmentation: An increasingly fragmented distribution landscape is driving a wedge between buyers and TMCs

Smart trips
Smart trips

The hype around AI reached a crescendo in 2023 but don*t expect to see the results of TMCs* investment just yet

In case you missed it...
In case you missed it...

All the key developments from travel management companies in recent months, including M&As, launches and reports