United Airlines yesterday unveiled the
composition and amenities of the new business class suites and interiors that
will be on its upcoming Boeing 787-9 Dreamliner deliveries.
The new layout will include two business class sections with the first row
of each section dubbed Polaris Studio (pictured below). The four seats in the first row of each
section will be arranged in a one-two-one configuration and will be lie-flat
with all-aisle access.
United Airlines' new Polaris Studio seating
The seats will be 25 per cent larger than standard
Polaris seats and have privacy doors, an extra ottoman seat, "exclusive
entr¨¦e options", an Ossetra caviar amuse-bouche service paired with
Champagne Laurent-Perrier Cuv¨¦e Ros¨¦, wireless charging, separate USB-C and
electrical outlets, Bluetooth connectivity, new amenity kits with Perricone MD
skincare products, and a 27-inch, 4K OLED seatback screen ¨C "the largest
among US carriers," according to United.
Polaris Studio customers also will receive hoodie pajamas, slippers and new
noise-cancelling headphones powered by Meridian technology. In addition, they
will have access to the carrier's Global Reception area, receive preferred
boarding alongside United Global Services customers, and are eligible for
United's tarmac transfer programme.
The airline's standard Polaris seats are also getting an upgrade to suites with the
addition of sliding doors and 19-inch 4K OLED screens, which are larger than
the screens in current Polaris seats. The 56 seats will be arranged in 14 rows
across two sections in a one-two-one configuration. Passengers will be able to
choose between seats that face the window or the center of the aircraft.?
Meanwhile, Premium Plus seat upgrades include a new privacy divider with a built-in
reading light, Bluetooth and three ways to charge devices including wireless, a
quartzite cocktail table and a 16-inch 4K OLED screen. The 35 seats will be
arranged in five rows in a two-three-two configuration.
Additional interior changes include a grab-and-go snack bar for Polaris
customers and new finishes throughout the aircraft.
The new configuration makes for a total of 99 premium seats, "the
highest percentage among US carriers," according to United.
The
remaining cabin on its new Dreamliners includes 33 Economy Plus seats and 90
economy seats in 15 rows arranged in a three-three-three configuration
and will have Bluetooth connectivity, six power outlets per row, and a 13-inch
4K OLED screen, "the largest economy class screens in the world," says United.
The carrier's current Boeing 787-9 aircraft have 48 Polaris, 21 Premium
Plus, 39 Economy Plus and 149 Economy seats.?
"Consumers, particularly people travelling for leisure, more often want
an elevated experience than they did pre-pandemic. That is a change, and we
think it's permanent," United chief commercial officer Andrew Nocella said
Tuesday during a media event in New York.
"Those that fill up these seats
are no longer just corporate customers flying to a business meeting in London
or Paris. Quite often they're going to Tahiti on a vacation, or they are going
to Venice to get on a cruise. Who sits in the premium seats is just different
today than it was for previous generations, that's why I feel confident in our
ability to fill up these seats."
The carrier has also invested $150 million so far this year in food and
beverage enhancements, and these upgrades and more will be on the new planes.
New dishware in premium cabins launched May 5 and the carrier on July 1 will introduce Aperol Spritz to its
beverage menu in Polaris, and in September will add a new appetiser course in
economy class. That cabin also is getting a third entr¨¦e choice, up from the
current two, and new desserts.
The first deliveries of Boeing 787-9 planes
with the new seats and interiors are expected before the end of 2025, with the
first international passenger flights planned in 2026 from San Francisco to
London Heathrow and Singapore. United expects about 30 of the aircraft
to join its fleet by 2027.