Travel and Transport is launching a new line of services to
help corporate travel clients navigate the rapidly changing rules and
regulations related to the ongoing Covid-19 pandemic. The tools are designed to
assist with all three phases of a trip 每 planning, preparation and in-trip, the
global travel management company said.
For the planning phase, Travel and Transport's new Journey
Prep tool enables travellers to search a country or state within the TMC's
online travel management portal and mobile app to obtain up-to-date information
around specific restrictions and guidance for the given market, such as
quarantine and masking rules and which types of services are open.
Travel and Transport has also "significantly
revamped" the journey summary email travellers receive during preparation for
a booked trip. The emails will now include such information as wellbeing advice
and country risk ratings, the TMC noted. Additionally, travellers will receive
access to a new Journey Brief webpage 48 hours ahead of each trip, with
information including a packing list and insights into what to expect in
airports, planes, hotels and car rental counters. The webpage also features
information on airline hygiene practices, including boarding protocols and
which airport lounges are open. A dashboard of Covid-19 statistics provided by
Johns Hopkins University is embedded into the page as well.
Finally, to help clients deal with in-trip disruptions, such
as boarding denials, Travel and Transport now can hold risk or insurance
company details in its Leap Advisor customer relationship management platform,
so travel advisors can assist travellers and provide them with proper contact
information.
Earlier this month, Travel and Transport added new safety
information for LGBTQ travellers as a map overlay option within its Swift Data
reporting product. The information is also included in the journey summary
emails sent to travellers in advance of their trip.