Travel management company Navan is making the AI tech behind its Ava virtual assistant available for companies to build their own ¡®AI workforces¡¯.

According to the company, agentic AI platform Navan Cognition will enable companies to build advanced tools to help automate and improve complex business tasks using a ¡°network of specialised, skill-focused AI agents continuously supervised for accuracy and credibility, which prioritises zero critical hallucinations¡±.

The platform lets users build a set of specialised AI agents rather than relying on a single model which can be more prone to mistakes. Navan said it will make the platform available ¡°soon¡±, with companies able to sign up for early access.

Navan Cognition was launched into full-scale production in 2023 and powers its own AI assistant, Ava, which handles ¡°thousands¡± of chats per day, including tasks such as processing refunds, cancellations and upgrades.

¡°The future of AI isn¡¯t just about smarter tools, it¡¯s about having expert and advanced AI team members working alongside you,¡± said Ilan Twig, co-founder and CTO of Navan. ¡°Navan Cognition makes it easy to design, test, and launch sophisticated multi-agent AI applications with simple, plain-language prompts and one-click deployment. We¡¯re helping companies bring powerful ideas to life faster, breaking down old barriers, and unlocking new opportunities for real results.¡±

In a blog posted on the Navan website, Twig added that its Ava assistant has delivered ¡°stellar customer satisfaction¡± and, in two years, has ¡°maintained that standard: no lawsuits, no unauthorised upgrades, and no mistmatched between costs and statements, to name just a few examples.¡±