With information on end-supplier hygiene standards expected
to be a high priority as corporate travel re-emerges in the wake of the
Covid-19 pandemic, Serko now is incorporating ATPCO's Reassurance Universal
Product Attributes (UPAs) into its Zeno travel booking platform.
Reassurance UPAs provide data on hygiene and safety measures
and procedures for approximately 275 air carriers globally, including
information such as mask requirements, pre-flight temperature checks, passenger
capacity, blocked adjacent seats and aircraft cleaning.
Zeno is the latest booking tool to add Reassurance UPAs,
which ATPCO rolled out in April 每 about a month after the Covid-19 pandemic
began wreaking havoc on travel on a worldwide scale. Since then, a number of
travel management companies and booking tool providers have added the UPAs to
their platforms, including Corporate Travel Management, Reed & Mackay and
Deem.
Along with integrating Reassurance UPAs, Serko also has
added new functionality on Zeno's hotel search side to support hygiene and
safety-based travel choices. The platform's new Free Cancellation filter
enablers travellers to search only for hotel bookings that will not incur a
penalty if they need to cancel their trip. This will be supplemented with
"enhanced hotel safety and cleanliness information available in the
product shortly", Serko said.